Returns & Exchanges

At Colour Mill, we want you to be completely satisfied with your purchase. Due to the food-grade nature of our products, we can only accept returns on unopened and unused items within 30 days of delivery.

1

Check Eligibility

Ensure your items are unopened, in their original packaging, and purchased within the last 30 days to qualify for a return.

2

Contact Support

Email our customer care team with your order number and reason for return to receive a Return Authorization and the correct shipping address.

3

Pack and Ship

Securely package your items to prevent leaking or damage during transit and ship them back to us using a tracked postage service.

4

Receive Refund

Once our warehouse inspects the returned goods, we will process a refund to your original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing