Frequently Asked Questions
Everything you need to know about our premium oil-based food coloring.
What makes Colour Mill different from other food colorings?
Unlike traditional gel colors, Colour Mill is an oil-based pigment. This allows the color to disperse through fats and oils, making it perfect for buttercream, chocolate, ganache, and fondant without seizing or streaking.
How long does shipping take for my order?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while express options are available at checkout.
Are your products vegan and allergen-friendly?
Most of our pigments are vegan-friendly and free from gluten and nuts. However, we recommend checking the specific ingredient list on each product page to ensure it meets your dietary requirements.
Can I return my order if I change my mind?
Due to food safety and hygiene regulations, we cannot accept returns on food coloring products once the seal has been broken or the package has been opened.
What is the shelf life of Colour Mill pigments?
Our pigments generally have a shelf life of 24 to 36 months. We recommend storing them in a cool, dry place away from direct sunlight to maintain color integrity.
Why does my color look different in the bottle than on the cake?
Our formulas are highly concentrated. The color often develops and deepens over time as it reacts with the fats in your icing. We recommend coloring your frosting a few hours before use for the best results.